Case study - TD Africa

Building intelligence into inventory, credit and commercial decisions.

From Data Scientist to Head of Data Science, I led analytical systems that helped a major technology-distribution business reduce inventory ageing, strengthen credit decisions and turn fragmented operational data into management intelligence.

Analytics leadership - 2019 to 2023
US$16MAged inventory impact
45%Reduction in inventory ageing
40%Reduction in credit-default exposure
22,000+FIFO issues corrected

The context

A distribution business with high-volume, high-stakes decisions.

Technology distribution depends on getting purchasing, inventory, credit and sales decisions right at scale. Slow-moving stock ties down capital, weak credit controls increase exposure, and delayed reporting makes it harder for leaders to act before problems compound.

My role expanded from hands-on data science into leadership of analytics, data products and enterprise reporting. I worked across Finance, Sales, Procurement, Logistics, Warehousing, Human Resources and executive management.

What I built

An analytical operating layer across the business.

Demand and inventory forecastingModels and prioritisation logic to identify ageing risks, expected demand and replenishment needs.
Credit-risk decision supportA model embedded into Dynamics 365 Finance and Operations workflows to improve exposure management.
Enterprise reportingMore than 40 reports across finance, sales, inventory, procurement, logistics, warehousing and HR.
Data quality and reconciliationSystematic analysis of FIFO allocations and inventory records to restore reporting reliability.
Mobile CRM and automationA Power Platform and Azure SQL solution that extended customer and commercial workflows beyond desktop systems.
Analytics leadershipCross-functional prioritisation, stakeholder management and development of an internal analytics capability.

Commercial impact

The systems changed financial and operational outcomes.

The inventory and demand-intelligence work contributed to addressing approximately US$16 million in aged inventory and reducing inventory ageing by 45%. Credit-risk analytics reduced default exposure by approximately 40%, while debt-management analytics supported interventions around roughly US$25 million in outstanding debt.

Automated ETL and reporting workflows reduced reporting lag substantially and made real-time dashboards available to more stakeholders. The wider reporting estate improved visibility across commercial, supply-chain and financial functions.

Consulting dimension

The work extended beyond internal TD Africa operations.

TD Africa also operated as a consulting and technology-delivery organisation. Alongside internal transformation, I contributed to client work for public-sector and private-sector organisations, including FIRS, NLNG, Konga, Zinox Technologies and Task Systems.

This required translating business requirements into data warehouses, Dynamics 365 configurations, reports, custom X++ components and implementation plans while coordinating with onshore and offshore teams.

Capabilities demonstrated

Analytics leadership grounded in implementation.

ForecastingCredit riskPower BIDynamics 365 F&OAzure SQLPower PlatformData qualityTeam leadership

Next case study: nationwide public-sector reporting.

See how enterprise reporting was delivered across FIRS operations in all 36 states.

View FIRS case study →Back to all work